Job Description
- PURPOSE OF JOB : Provides seamless registration/reception/scheduling services at the Cancer Institute of Doylestown Hospital. Acts as a resource to and Liaison between infusion services and referring physicians and office staff.
- ESSENTIAL FUNCTIONS :
- Provides excellent customer service by obtaining accurate information in a confidential and respectful manner.
- Accurately registers patients in Meditech software system.
- Demonstrates excellent interpersonal and communication skills in all interactions with internal and external customers including patients, physicians, nurses and support staff.
- Actively participates in and supports departmental and organizational quality initiatives and goals.
Job Qualifications
QUALIFICATIONS :
- Education: High School or equivalent is required
- Hospital insurance experience and patient access experience required. Clerical and receptionist experience required. Previous Meditech experience preferred.
- Other Skills: Excellent Customer Service Skills
Negotiation and Problem Solving Skills
Knowledge of medical terminology
Ability to prioritize and handle multiple tasks
Excellent communication/interpersonal skills
Ability to work productively as part of a team
