Home Care Coordinator/Scheduler
Location: Inwood, NY (Long Island)
Salary: $19.5/hr - $26/hr
Bi-Lingual English and Spanish
Position Overview:
We’re seeking a motivated, organized
Homecare Coordinator to oversee home care services and support individualized care plans by working closely with clients, caregivers, and healthcare professionals.
The ideal candidate
Is patient, detail-oriented, and fluent in
English and Spanish home care coordination experience is a plus, but strong customer service and scheduling experience also works.
Key Responsibilities:
- Schedule and assign Home Health Aides (HHAs) and Personal Care Aides (PCAs) to patient cases.
- Maintain a monthly schedule of all services provided.
- Verify staff attendance and ensure accurate reporting.
- Post and fill open shifts as they occur.
- Maintain accurate contact lists of current staff, actively locating employees willing to pick up vacant shifts created by call-offs.
- Communicate with staff weekly regarding scheduling, availability, attendance, and assignments.
- Document all covered and vacant shifts in the scheduling system in real time.
- Manage telephone calls in a supportive and reassuring manner for patients, families, physicians, and others.
- Maintain patient confidentiality and privacy with dignity and respect.
Qualifications:
- Fluency in conversational Spanish and English is required.
- Previous homecare coordination experience is preferred.
- Strong phone customer service skills.
- Proficient computer skills, including experience with scheduling and documentation systems.
- Excellent organizational skills.
- Patience and the ability to handle pressure and deadlines.
Benefits
- Paid Time Off (Sick/Vacation/Holiday)
- Weekly Direct Deposits
- Same Day Pay Available
- FSA
- DCA
- Health Insurance
- Dental Insurance
- Visions Insurance
