Home Care Coordinator/Scheduler

Location: Inwood, NY (Long Island)

Salary: $19.5/hr - $26/hr

Bi-Lingual English and Spanish

Position Overview:

We’re seeking a motivated, organized Homecare Coordinator to oversee home care services and support individualized care plans by working closely with clients, caregivers, and healthcare professionals.

The ideal candidate

Is patient, detail-oriented, and fluent in English and Spanish home care coordination experience is a plus, but strong customer service and scheduling experience also works.

Key Responsibilities:

Schedule and assign Home Health Aides (HHAs) and Personal Care Aides (PCAs) to patient cases.
Maintain a monthly schedule of all services provided.
Verify staff attendance and ensure accurate reporting.
Post and fill open shifts as they occur.
Maintain accurate contact lists of current staff, actively locating employees willing to pick up vacant shifts created by call-offs.
Communicate with staff weekly regarding scheduling, availability, attendance, and assignments.
Document all covered and vacant shifts in the scheduling system in real time.
Manage telephone calls in a supportive and reassuring manner for patients, families, physicians, and others.
Maintain patient confidentiality and privacy with dignity and respect.

Qualifications:

Fluency in conversational Spanish and English is required.
Previous homecare coordination experience is preferred.
Strong phone customer service skills.
Proficient computer skills, including experience with scheduling and documentation systems.
Excellent organizational skills.
Patience and the ability to handle pressure and deadlines.

Benefits

Paid Time Off (Sick/Vacation/Holiday)
Weekly Direct Deposits
Same Day Pay Available
FSA
DCA
Health Insurance
Dental Insurance
Visions Insurance

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