Retail)

Folk Design Group, a Great Clips Franchisee | Philadelphia Area (Hybrid)

Folk Design Group is a multi-unit retail company operating 20+ Great Clips hair salons in the Philadelphia region. We are hiring a hands-on HR Manager / HR Generalist to support our field leaders and salon teams across all core HR functions.

This role is ideal for someone who can balance employee relations, compliance, and day-to-day HR operations in a fast-paced, multi-location environment.

Key Responsibilities

Manage onboarding, offboarding, and employee data in ADP Workforce Now, working together with other administrative and recruiting resources
Support payroll processes, benefits administration, and 401(k) coordination
Partner with General Managers and salon managers on employee relations, coaching, and performance management
Ensure compliance with federal, state, and local employment laws by completing required statutory filings (EEO, Unemployment Claims, Workers Comp)
Administer leave programs (FMLA, state leave, accommodations)
Maintain accurate HR records and support audits (I-9, wage & hour)
Run and analyze HR reports (turnover, retention, payroll metrics)
Continuous improvement of HR processes through targeted projects and initiatives
Create, maintain, and deliver company-specific training materials
Assist with employee engagement and culture-building initiatives
Plan and execute selected company events and meetings

Qualifications

5+ years of HR Generalist or HR Manager experience
Experience supporting multi-location, retail, hospitality, or service teams strongly preferred
Strong knowledge of ADP Workforce Now strongly preferred
Solid understanding of employment law and HR compliance in the states in which we operate (Pennsylvania, New Jersey, Delaware, Maryland)
Experience handling employee relations issues independently
Highly organized with strong attention to detail
Strong communication skills and ability to work with frontline and leadership teams

Compensation & Benefits

Competitive salary (based on experience)
Health benefits + 401(k) with employer match
Free telemedicine benefit
Paid time off

Schedule & Work Environment

Hybrid role (largely remote with occasional in-field salon visits)
Must be comfortable supporting multiple locations and traveling regionally as needed

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