POSITION SUMMARY:

The Senior Data Analyst leads the end-to-end data lifecycle—from designing complex queries to presenting predictive insights to executives. They are responsible for identifying trends that drive revenue, optimizing operational efficiency, and mentoring junior team members.

PRINCIPAL DUTIES & RESPONSIBILITIES:

Technical Solution Development:

Provide leadership and oversight for data warehouse projects, from planning and design to implementation and support
Collaborate with business users and stakeholders to gather requirements and translate them into effective technical solutions for data reporting and analytics
Develop, create, and modify query-based dashboards, reports, KPIs, and advanced analytics to support decision-making across the organization
Stay current with advancements in data warehousing, business intelligence (BI) technologies, and analytics to bring innovative solutions to the team

On-Call and Technical Support:

Be available for on-call support as assigned by the manager, providing prompt assistance to resolve data reporting and database-related issues
Provide technical advice, assistance, and training to users, helping them understand and utilize data reporting tools effectively

Documentation and Best Practices:

Document and maintain standard operating procedures, troubleshooting guides, and technical documentation for the data warehouse team
Ensure that best practices for data management, storage, and retrieval are followed across all data warehouse projects

Additional Responsibilities:

Perform other duties as assigned by management to support the department's and organization's goals

Requirements

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Data Warehousing and BI Expertise:

Extensive knowledge of data warehousing and business intelligence (BI) technologies, including Power BI and SQL querying
Proven ability to develop and maintain complex dashboards, reports, and alerts, as well as to create requirement specifications, technical designs, and user training documents

Communication and Team Leadership:

Strong written and verbal communication skills, with the ability to collaborate effectively across departments and provide clear instructions to team members
Demonstrated leadership skills, with a history of mentoring team members to achieve their full potential

Project and Time Management:

Ability to manage multiple priorities independently while meeting deadlines in a fast-paced environment
Strong time management skills and the ability to work well under pressure to resolve issues and meet service level agreements (SLAs)

Customer Service Orientation:

Ability to deliver exceptional customer service, responding promptly to requests for assistance and providing support that aligns with user needs

Continuous Learning:

A commitment to staying updated on industry trends and new technologies related to data analytics and BI

CREDENTIALS & EXPERIENCE:

Bachelor's degree in computer science, information systems, or a related field required; equivalent experience may be considered
Seven or more years of experience in a data-focused technology role, including data warehousing, business intelligence, or data analytics
Experience with Power BI, SQL, and database management is essential

Benefits

NOTE: This position pays between $75,000.00 - 85,000.00 per year, plus bonus potential.

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
401(k) Matching
Flexible Spending Accounts
Health Savings Accounts
Disability & Life Insurance
Employee Assistance Program
LegalShield
ID Shield
Commuter Reimbursement Plan
Tuition Reimbursement
Bonus Pay - This position falls under our "Corporate Bonus Plan" which entitles you to a potential bonus payout of up to 10% of your annual salary as an annual bonus, if offered employment

ADDITIONAL BENEFITS INCLUDE:

Wellable membership
Telescope Health (telehealth) through Accresa
Intellect (mental health) application
Employee engagement activities, including voluntary events, raffles, book club, and more!

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