Warby Parker is on the lookout for a dynamic Supply Chain Manager to join our Product Strategy team and lead our day-to-day supply chain activities. In this role, you will be responsible for ensuring we have the right processes, partners, and technology in place to store inventory and execute transfers effectively, supporting growth and maintaining costs. You will manage our relationships with third-party partners to ensure that all of our daily warehousing, receiving, distribution, and reverse logistics activities operate smoothly. Sound up your alley? Keep reading.

What You’ll Do

Manage third-party supply chain partner relationships for core contacts and glasses inventory, as well as AI glasses products, driving partner performance through strategic feedback and real-time data sharing to meet scaling business needs
Identify, develop, and maintain KPI and SLA reporting for each 3PL to hold them accountable
Lead regular business and operation reviews
Validate and manage all supply chain costs
Determine strategy and budget for overall warehousing and transferring needs based on growth plans
Partner with internal and external technology teams to design, mitigate, and solve system and integration issues in a timely manner
Support leadership in ensuring company-wide strategic needs are met by implementing process improvements, tools, and reporting
Develop and maintain pipelines for logistics tasks and technology, ensuring we are aware of the latest industry developments and have options for business continuity planning
Manage and develop a Supply Chain Coordinator

Who You Are

Backed by 5+ years of experience in supply chain, distribution, operations, or another related field
A highly analytical thinker with a keen eye for detail
Able to independently identify, communicate, and solve problems
Strong relationship manager and communicator who can collaborate effectively
Flexible and able to adapt to changing priorities and requirements
A self-starter who’s comfortable navigating uncharted territory
Effective project manager and leader
Highly proficient in Microsoft Excel, Google Sheets, and other data analysis tools
Equipped with a bachelor’s degree in business, engineering, or another related field
Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Extra Credit

Familiarity with Oracle, Anaplan, Looker, or WMS systems
Experience managing a team

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