Position: Web and IT Specialist
Location: Salt Lake City

This position supports the Utah Division of Water Resources mission to plan, conserve, develop and protect the state’s precious water resources through reliable technology, accurate data management and strong communication. This role serves as the subject matter expert and liaison between the agency and the Division of Technology Services (DTS) managing agency-wide hardware, software and website tasks outside the scope of the Division of Technology Service's technical management.

Why join our team?

The Division of Water Resources consists of passionate, skilled employees who work well together to plan, conserve, develop and protect Utah's water resources. By joining the Division of Water Resources, you will be part of an agency dedicated to addressing Utah's water-related challenges. The work is meaningful and the division prioritizes recognizing individuals while also supporting a healthy work-life balance.

Read more about the Department of Natural Resources here.
Read more about the Division of Water Resources here.

Responsibilities

Examples of Duties:

Web Development & Content Management

Redevelop and maintain multiple WordPress environments
Serve as subject matter expert on latest trends and advancements in web SEO, architecture and development best practices
Develop visually appealing web templates optimized for ADA web accessibility and all end devices
Work with division GIS team to help embed and manage the open data portal
Continually work with division sections to update, improve and maintain site content
Track, compile and utilize data and information pertaining to site scans, web accessibility, Utah Design System, UX, Google Analytics and Qualtrics initiatives

Software & Hardware Management

Maintain helpful, ongoing knowledge of web applications and basic programming
Serve as the division's information technology coordinator by attending regular IT coordinator meetings and keeping staff informed and prepared for IT updates and changes
Serve as subject matter expert on current hardware and software availability and uses
Order, track and maintain an inventory of all division software and hardware purchases and renewals
Track, coordinate and follow up on all hardware and software deployments
Oversee the implementation, training and use of software systems, tools and workflows
Clean up, further develop and maintain network and Google drive storage, architecture and permissions
Oversee the establishment and stewardship of workflow related enterprise data assets including common infrastructure, such as data repository and web
services delivery
Provide technical support for staff
Recommend system enhancements, modifications, tools and other technical solutions to meet agency needs for effectiveness and efficiency
Anticipate the impact that new or modified software will have on existing standards and systems
Evaluate the success and effectiveness of software upgrades and modifications
Meet with vendors on new and existing products, evaluate usefulness and cost of products and make recommendations

Problem Solving & Adaptability

Engage in continuous learning
Find creative ways to solve problems and improve processes
Utilize logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems or roadblocks
Assess how systems should function and how changes in conditions, operations and the environment could affect outcomes
Actively listen and engage with others to find best solutions and resources for determined needs
Troubleshoot a wide variety of issues and needs

Teamwork & Collaboration

Work across all division sections in a collaborative team environment
Collaborate and help support other agencies and the department as a whole
Regularly work independently, and as part of a team
Communicate frequently and effectively with others to convey helpful information
Give full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate to determine best solutions

Qualifications

A bachelor's degree or higher in computer science, web design, communications or a related field
Proficiency with HTML, CSS, JavaScript and php
Professional experience with WordPress
Professional experience with Google Analytics
Professional experience with enterprise level network and Google drive permissions and architecture
Professional experience with Looker Studio and other dashboard platforms
Experience with Google Cloud Platform and related product
At least five years of professional experience working on a website with high traffic and interactions
Professional experience with technology modernization projects
Knowledge of graphic design and web image optimization and best practices
Knowledge and experience with State of Utah purchasing and procurement policies and systems

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