Job description:

Retail District Manager - TX, Full-Time

Overview

Join one of the fastest-growing telecommunications companies in the country! We're currently hiring Retail District Managers to lead multiple retail stores within a defined market. This is an exciting opportunity for a strategic and hands-on leader to drive sales performance, elevate the customer experience, and develop high-performing teams across several retail locations.

This role offers a competitive base salary plus commission potential with a clear path to career advancement through industry-leading training and development programs.

Who We Are

We are a rapidly expanding branded partner in the telecommunications industry with locations across 15+ states—and continued growth on the horizon. Our teams connect residential and business customers to essential services including high-speed internet, mobile, video, and voice by delivering exceptional in-store experiences across our retail network.

Who We're Looking For

We're seeking experienced multi-unit retail leaders—ideally with a background in wireless, cable, or consumer electronics—who are passionate about developing teams, driving operational excellence, and exceeding sales goals. As a Retail District Manager, you'll act as the primary liaison between corporate leadership and the field—ensuring all store locations are operationally ready, performance-driven, and aligned with company goals and brand standards.

Key Responsibilities

Sales Leadership & Strategy

Oversee the sales and operational performance of multiple retail locations within an assigned district
Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction
Analyze KPIs and performance reports to identify opportunities, close performance gaps, and drive consistent results

Team Development & Coaching

Recruit, train, and develop Store Managers and sales teams to build a high-performing, customer-centric culture
Provide ongoing coaching, feedback, and professional development to improve team performance and career growth
Partner with internal teams to deliver effective sales enablement, product training, and leadership development programs

Operational Excellence

Ensure all locations follow company policies and procedures including cash handling, inventory management, and merchandising standards
Conduct regular market and store visits to monitor operational readiness, customer experience, and brand compliance
Serve as the main point of contact between field teams and corporate departments to ensure alignment on business priorities and initiatives

Customer Experience

Promote a customer-first mindset and ensure high Net Promoter Scores (NPS) across all stores
Champion consistent customer experience by leading with best practices and ensuring issue resolution processes are followed

Qualifications

Bachelor's degree in business or related field (or equivalent professional experience)
5+ years of experience in multi-unit retail management, preferably in wireless, cable, or consumer electronics
Proven success in driving sales growth and leading high-performing teams
Strong communication, analytical, and problem-solving skills
Proficient in Microsoft Word, Excel, PowerPoint, and reporting/analytics tools
Ability to work a flexible schedule including weekends and holidays
Willingness to travel throughout the market; valid driver's license required if operating company or fleet vehicles

Perks & Benefits

Competitive base salary + uncapped commission
Medical, Dental, Vision, 401(k)
Paid training and onboarding
Vacation, Sick, and Personal Time Off
Employee growth & rewards programs, including:
Milestone Recognition Program
Annual Winners Circle all-expenses-paid trip for top performers

Ask your interviewer for more details about these exclusive employee-focused programs!

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

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