Job Description: Operations Manager

About the Role

We are seeking a highly capable Operations Manager to play a critical role in the daily execution and scaling of a fast-growing beauty company. This individual will be a driver of all supply chain and operational activities, ensuring products flow efficiently from suppliers and manufacturers through warehouses and into customer channels.

This role requires someone who is solution oriented, flexible, detail driven, and comfortable operating in a high growth, fast paced environment. The ideal candidate has a strong background in supply chain operations and thrives in both hands-on execution and cross functional collaboration.

Key Responsibilities

Supply Chain & Operations Execution

Create and manage purchase orders (POs) from issuance through receipt
Monitor open POs and proactively flag risks or delays
Coordinate and liaise with freight forwarders and logistics partners for inbound POs
Monitor incoming shipments and delivery timelines/create, manage, and track ASNs

Inventory & Warehouse Management

Manage optimal inventory levels across multiple warehouses
Execute and track inventory transfers between warehouses and fulfillment locations
Partner with 3PLs to ensure accurate inventory reporting and movement

Data, Systems & Master Data

Create new items/SKUs and maintain item setup
Maintain master data sheets and ensure data integrity
Support inventory forecasting inputs for S&OP level visibility

Manufacturing & Vendor Coordination

Act as a liaison with contract manufacturers
Track production timelines and inbound readiness

Financial & Performance Reporting

Prepare operational performance reports
Support KPI tracking and weekly performance updates

Channel Support

Review customer order requests for accuracy and feasibility
Manage customer purchase orders
Monitor fulfillment and inventory availability

Team & Process Support

Prepare materials and data for weekly team meetings
Identify process gaps and recommend operational improvements
Support documentation and scaling of repeatable processes

Qualifications & Experience

3–5 years of experience in supply chain operations, logistics, or operations management
Experience in beauty, consumer products, or a high growth startup environment preferred
Strong understanding of purchase order management, inventory control, and logistics
Experience working with 3PLs, freight partners, and contract manufacturers
High attention to detail with strong organizational skills
Advanced proficiency in Excel/Google Sheets; experience with ERP systems a plus

Key Attributes

Highly solution oriented with a proactive mindset
Flexible and adaptable in a fast paced, changing environment
Comfortable balancing strategic thinking with hands on execution
Strong communicator able to work cross functionally
Ownership mentality with a bias toward action

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