About Justt

Justt helps many of the world's largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale—automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals.

We're a global company with teams across markets and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you'll partner with product, engineering, data, success, and go-to-market teams to build technology that sits at the core of modern payments and has a direct, measurable impact on the bottom line for some of the biggest companies in the world.

The Opportunity

We're hiring our first People & Talent team member in the U.S., based in New York, to lead GTM hiring while shaping the employee experience on the ground.

As our Senior Talent Acquisition & People Partner, you'll drive all U.S. and UK GTM recruitment end-to-end while serving as the primary People representative for our New York site. This is a hands-on, dual-impact role combining strategic talent acquisition with people operations and employee experience.

You'll own the full recruitment lifecycle, partner closely with hiring managers, and create a world-class candidate journey. At the same time, you'll play a foundational role in supporting our U.S. employees, overseeing benefits administration, onboarding, and day-to-day People needs while establishing the culture and employee experience from the ground up.

This is a unique opportunity to make a meaningful impact and help build Justt's US presence.

What Makes This Role Special

This isn't just a recruitment role, it's a chance to shape the People experience in our U.S. hub.

You'll lead GTM hiring:

Drive full-cycle recruitment for Sales, Customer Success, and Revenue roles across the U.S. and UK
Build and manage active pipelines independently
Create exceptional candidate experiences that reflect our brand
Use AI tools and data analytics to optimize every stage of the hiring funnel

You'll be the first People representative on-site in New York:

Act as the local point of contact for all People-related matters
Own U.S. benefits administration end-to-end
Design and deliver an exceptional onboarding experience for U.S. hires
Foster a strong, connected culture aligned with our global People approach

You'll join a strategic, data-driven People team with the autonomy to innovate, execute, and make a real difference from day one.

What You'll Do

Talent Acquisition (80%)

Lead and execute GTM hiring efforts across the U.S. and UK
Build and maintain robust talent pipelines for Sales, Customer Success, and Revenue roles
Partner closely with hiring managers to deeply understand needs and deliver exceptional talent
Ensure every candidate has a world-class experience with Justt
Leverage AI tools and analytics to continuously optimize recruitment processes
Champion and strengthen Justt's employer brand in competitive markets
Track, analyze, and report on recruitment metrics to inform strategy
Stay agile and responsive to evolving business priorities

People Partnering & Employee Experience (20%)

Serve as the primary People partner for our New York site
Own the U.S. onboarding experience and ensure smooth integration for new hires
Manage U.S. benefits administration and serve as the go-to expert for employee questions
Foster a cohesive, inclusive, and engaging on-site culture that reflects Justt's values
Partner with the global People team to align programs, communication, and initiatives

Requirements:

Must-haves:

5+ years of hands-on experience as a Talent Acquisition Partner in a global startup environment
Proven track record hiring Go-To-Market talent (Sales, CS, Revenue roles) in the U.S.
Strong execution skills and ability to manage multiple priorities independently
Outstanding interpersonal and communication skills (verbal and written)
Strong analytical mindset and problem-solving abilities
Curiosity and agility in learning new tools, including generative AI
Experience as the first or sole People/TA representative in a U.S. site, or demonstrated ability to operate with high ownership and autonomy
Hands-on familiarity with U.S. benefits programs and HR operations
Deep understanding of U.S. hiring practices, compensation norms, and GTM talent market dynamics

What will set you apart:

A data-driven approach to recruitment with a focus on metrics and continuous improvement
Ability to build trust quickly and partner effectively across a distributed, global team
Entrepreneurial mindset with a passion for building and scaling
Experience using AI and automation to enhance TA processes

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