Job Description

As a Merchandise Manager, you will spearhead the implementation of our merchandising strategy for your concept across various channels, including online, in-store, and emerging platforms within the region. You will lead a dynamic team of merchandising leads, collaborating closely with cross-functional teams such as Digital, Commercial and Visual as well as global counterparts in Business Units and Assortment Office to enhance customer satisfaction, optimize inventory, and achieve substantial revenue growth.

This hybrid role reports into our Regional Head of Merchandising and is based out of New York, NY, with the following direct reports: Merchandise Lead – Digital, Merchandise Lead - Retail.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Be a regional expert of your concept:

• Understand current and future customer and consumer product demand related to your concept

• Be the expert on your market, staying up to date with competitive landscape in terms of product: fashion, quality, price and activation

• Analyze product data and provide key actionable conclusions to the regional organization

• Visit physical stores and review digital platforms regularly to identify potential and follow up on commercial strategy implementation

• Be responsible for all information (quarterly priorities, commercial information, etc.) sent to Digital, Retail and Sales

Drive your concept - secure and optimize commercial product offer:

• Maximize short and long-term profitable growth for your concept in your region

• Adapt and implement a global assortment strategy aligned with the company's objectives and regional needs

• Optimize the Global assortment strategy to meet regional needs by defining key must wins in collaboration with the Assortment team

• Influence prices, quantities, incomings, assortment width, and manage regional product lifecycle through collaboration with the assortment team

• Optimize net selling by establishing clear commercial priorities per channel, by identifying and acting on the sales opportunities/threats

• Influence and execute the global product strategy from Business Units and Global Merchandising

• Localize the global price position for each country within the region

In-season and Post-season Inventory Management:

• Set stock freshness targets and key actions, react on in and post season inventory management

• Set strategy for commercial impact on key product categories omni (including different store segments) and act based on in season performance

• Follow up size availability on key product categories and commercial belief

• Set product activation strategy in and post season

Lead & develop your team

• Create conditions and coach to enable high performance of teams and individuals

• Identify and develop talents to build a high-performing and diverse team

• Foster collaboration across channels, roles, and functions

• Contribute insights to global & regional counter parts for commercial planning strategy discussions

Qualifications

Who You Are:

• University degree, preferably in Business, Economics/ Finance or similar

• 5-7 years of experience within merchandising, assortment office, controlling function or similar

• Previous formal or informal leadership experience

• Previous experience in product category management

• Knowledge in operating merchandising systems, tools, methods

• Strong in driving results and constantly improving ways of working

• Ability to link customer insight knowledge to commercial actions

• Deep understanding of products, stock and product lifecycle management

• Very good skills in MS Office, especially in Excel and PowerPoint

• Able to work independently and be self-motivated while still working within a team environment and fostering a strong team collaboration

• Flexibility and adaptable to change, a strategic mindset

• Oral and written proficiency in English

• Excellent communication and presentation skills

• Inclusive, positive, open to feedback, willing to multitask and learn on the job

Additional Information

Why You’ll Love Working at H&M

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability

• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years

• You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues

• We are an inclusive company where you’re encouraged to be yourself at work

• You will have access to a large global talent community, where career growth and aspirations have no limits

• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community

• You’ll be able to express your personal style with our employee discount at H&M, &Other Stories, and COS

Compensation: salary range is $145,954-$167,851 annually**

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

EEOC Code: OFM

Job Status: Salary, Exempt

Expert Jobs at H&M

Latest Jobs

Merchandise Manager - Ladies

Quick Links

Resources

Legal