Benefits:

401(k)
Dental insurance
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Company parties
Competitive salary
Wellness resources

Home Health Scheduler (Experience Required)

Full-Time

On-Site (Jacksonville, FL)

A critical, high-visibility role in a growing, respected home health agency.

About Us

At Choice Matters Home Healthcare, we’ve proudly served Jacksonville and the surrounding areas for over 16 years. As a locally owned, Medicare-certified home health agency, we’re known for delivering high-quality, patient-centered care, and for treating our team members like family.

We’re seeking an experienced Home Health Scheduler with true mastery of Medicare episode management. Someone who can think ahead, anticipate needs, and take ownership of the scheduling process from start to finish. This is a high-visibility position that plays a pivotal role in our daily operations and directly impacts the quality of care we provide.

Why You’ll Love Working With Us

Competitive pay based on experience
Supportive, collaborative work culture
Stable, well-established agency with 16+ years in business
Opportunities for career growth and leadership development
Comprehensive training and ongoing mentorship
Modern office environment and efficient EMR system (WellSky/Kinnser)

What You’ll Do

Manage and maintain all patient and staff schedules with precision, ensuring full compliance with Plan of Care frequencies and Medicare guidelines
Proactively coordinate with clinicians, patients, and families to prevent visit lapses and maintain continuity of care
Initiate and track authorizations, monitor expirations, and renew as necessary
Collaborate closely with the Director of Nursing and Intake/Admissions on utilization review and LUPA prevention
Troubleshoot scheduling challenges with strategic thinking and problem-solving
Communicate clearly and consistently with clinicians, patients, and leadership
Cross-train in Intake/Admissions and Human Resources to provide operational support as needed
Maintain organized, compliant, and timely documentation

What We’re Looking For

Absolute proficiency in Medicare home health episode scheduling — from intake through recertification (required)
Minimum 1 year experience in a Medicare-certified home health agency (required)
Strong understanding of frequencies, authorizations, and utilization management
Proficiency with WellSky/Kinnser EMR (preferred)
Excellent communication, time management, and multitasking skills
A proactive, solution-oriented mindset — a thinker, not just a doer
Ability to thrive in a fast-paced, high-accountability environment
High school diploma or equivalent (required)

Join Us

If you’re ready to take ownership of a key role in a respected home health agency, where your expertise truly matters, we’d love to meet you.

Apply today and bring your scheduling mastery to a company that feels like home.

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