Acumen Technology is looking for confident and passionate Systems Administrators to join our team. We want IT professionals that understand that the client's experience is as important as knowing the right buttons to press, and that you can have fun while you work.

Based out of the Music City, Nashville, TN, Acumen Technology is a leading IT Managed Services Provider focusing on financial institutions, healthcare, and other industries that are serious about security and doing IT right. Our work from anywhere, have fun everywhere environment makes us one of the best places to work in Middle, TN. Being a member of our team means weekly in-office lunches, awesome company events, a comprehensive benefits package, and, most importantly, training in the ability to hold conversations using nothing but GIFs.

A successful Systems Administrator would:

Be the face of Acumen Technology to their clients, performing their jobs with excellent customer service and communication both remote and as they travel to client locations throughout Middle Tennessee
Support our core values and commit to always improving
Have fun working
Be serious about mastering technology. VMware, Azure, Windows Server, Networking, Microsoft 365, all of these will be a part of your day-to-day life
Maintain business efficiencies through detailed documentation, time keeping, communication, and an eye on the metrics

Work From Home/In Office:

Acumen Technology is a hybrid workplace, and we support a work from home environment. We provide a budget for all the technology you'll need for a comfortable work from home office. We also have in-office days because we love the collaboration and comradery that allows.

Acumen's Commitment to our Employees:

We will do everything we can to aid your growth in the IT field, while having fun along the way. Wherever life takes you, we want Acumen to have helped you get there.

Acumen Technology Core Values:

Intentional Everything
Deliver with Confidence & Passion
I've Got Your Back
Adapt & Overcome

Requirements

Preferred Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, Fortinet Network Security Expert (NSE), LabTech LTCP, Cisco CCNA, or VMware VCP
Understanding of operating systems, business applications, printing systems, and network systems
Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care
Diagnosis skills of technical issues
Ability to multi-task and adapt to changes quickly
Technical awareness: ability to match resources to technical issues appropriately
Service awareness of all organization's key IT services for which support is being provided
Understanding of support tools, techniques, and how technology is used to provide IT services
Typing skills to ensure quick and accurate entry of service request details
Self-motivated with the ability to work in a fast moving environment

Benefits

$64,000 - 84,000 annually depending on fit and experience
Hybrid workplace
100% employer paid health insurance (medical and dental)
Mileage and phone reimbursement
Fun working environment and culture
401k with a maximum 4% match

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